Privacy Policy

At Xclaim Solutions, we respect your privacy and take the protection of your personal and business information seriously. This Privacy Policy explains how we collect, use, protect, store, and manage information when you visit our website or interact with Xclaim Solutions.

Information We Collect

We may collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Company name
• Business information
• Information submitted through website forms, email, or other communications

We may also automatically collect certain information when you use our website, such as:

• IP address
• Browser type
• Operating system
• Device information
• Pages visited
• Website usage information
• Referring URLs
• Cookies and similar technologies

Where you authorize us to connect with a third-party business platform or account, we may also receive information made available through that authorized connection.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests
• Communicate with customers
• Provide customer support
• Maintain and improve our website
• Improve our systems and technologies
• Understand website usage and user experience
• Maintain security and prevent unauthorized activity or fraud
• Comply with applicable legal requirements

Information obtained through an authorized third-party connection may be used only for the purposes for which access has been authorized.

Third-Party Account Information

If you choose to authorize Xclaim Solutions or one of our applications to connect with a third-party platform, we may receive information that the platform makes available through that authorization.

The type of information we receive depends on the permissions granted and the connection established.

We do not request or store your third-party account password through our applications.

You remain in control of any third-party account authorization and may manage or revoke access through the applicable platform.

How We Protect Information

We use reasonable technical and organizational measures to protect personal and business information against unauthorized access, alteration, disclosure, misuse, or loss.

Access to information is limited to authorized individuals who require it for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Information Sharing

We do not sell, rent, or trade your personal information or customer business information.

We may disclose information when reasonably necessary:

• To authorized personnel within Xclaim Solutions
• To trusted service providers supporting our website or systems
• When you have authorized the disclosure
• When required by law or a lawful request
• To protect the security, rights, or property of Xclaim Solutions or others

Third parties that process information on our behalf are expected to handle it appropriately and maintain reasonable confidentiality and security.

Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, comply with legal requirements, resolve disputes, or protect our legitimate interests.

When information is no longer required, we take reasonable steps to delete or securely dispose of it.

Data Deletion Requests

You may contact us to request access to, correction of, or deletion of your personal information.

We will review and respond to requests in accordance with applicable laws and any legitimate legal or business requirements that may require certain information to be retained.

Cookies

Our website may use cookies and similar technologies to:

• Maintain website functionality
• Remember preferences
• Understand website traffic and usage
• Improve website performance and user experience

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Third-Party Websites

Our website may contain links to third-party websites or services.

Xclaim Solutions is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

Children's Privacy

Our website and services are intended for businesses and general audiences and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13.

International Data Processing

Xclaim Solutions may work with customers and service providers located in different countries. As a result, information may be processed or stored outside the country where it was originally collected.

Where applicable, we take reasonable steps to handle information in accordance with relevant data protection requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, technology, business practices, or applicable legal requirements.

Any updates will be published on this page along with a revised Last Updated date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: info@xclaimsolutions.com
• Phone: +1 (213) 597-1668
• Address: 715 Linden Ave, Apt 144, Teaneck, NJ 07666, USA
• Website: https://www.xclaimsolutions.com